Physical access

• Wheelchair-accessible entrances, reception areas, consulting rooms and restrooms, with ramps as needed
• Designated disabled parking spaces
• Mobility aids available, including wheelchairs and walkers
• Large examination rooms that accommodate mobility devices and companions

Our service

• Staff trained on disability communication and assistive technologies
• Patient information available in large print, audio, or digital formats compatible with screen readers
• Remote booking and teleconsultation options
• Flexible scheduling for longer appointments
• Support for service animals and companions

Digital accessibility

• Our website and patient portals comply with Web Content Accessibility Guidelines (WCAG)

We maintain a straightforward, confidential process for any accessibility-related feedback or complaints - an Accessibility Officer monitors compliance, with regular audits and an annual policy review. Policy approved by Ian Kenny, Director.